Services of other organisations

In addition to 3W, other managements and SSOs also provide services to government employees. Below you will find an overview.


SSC-ICT offers assistance for ICT related questions. For every department the have a Service Desk number.

FM Haaglanden

FM Haaglanden is responsible for practical office issues, like passes (rijkspassen), entrance of visitors, meetingrooms, catering, facilities and internal removals. The contactpoint +31 (70) 348 7000.


P-Direkt provides administrative processing for staff, such as archiving staff interviews, leave registration, payslips and IKAP. P-Direkt can be reached via thet portaal or telephone number: +31(88) 020 0800.

Financiele Services Organisatie (FSO)

Financiele Services Organisatie (FSO) provides, among other things, financial services for Dutch representations abroad. The FSO can be reached at 070-348 4777.

Consulaire Services Organisatie (CSO)

Consulaire Services Organisatie (CSO) takes care of consular back office tasks (visas, travel documents, etc.) and works closely with the DCV policy department. CSO can be reached via Check out this short video for more information.

Housing and Real Estate Worldwide Department / Directie Huisvesting en Facilitaire zaken (DHF)

The Housing and Real Estate Worldwide Department (DHF) supports the management at a Diplomatic representation with products and services dealing with construction, maintenance and the management of housing objects. This includes Art, interior and security. DHF can be reached via

You'll find more information about these products and services on Rijksportaal:

Directie Bedrijfsvoering (DBV)

The Directorate for Operations (Directie Bedrijfsvoering (DBV) at the Ministry of Foreign Affairs monitors integrated operations at the Ministry and the representations abroad, and translates the organizational needs into services from SSOs and market parties. DBV has, among other things, a safety (vangnet)  net for the posts abroad and can be reached at: +31(70) 348 6655 or


Shuttel provides the mobility card services. Customer service can be reached via the portal or on 088 934 3460.